Sweet E's Bake Shop

Please have your confirmation number or order number and name ready when picking up your order.

Please have your confirmation number or order number and name ready when picking up your order.

What do I need to bring with me when picking up?

Bakery Information

What is your Refund, Return & Cancellation policy?

Where are you located?

What are your hours of operation?

Can I purchase anything in-store?

Can I place an order over the phone?

Is there parking at your location?

How do I track my order once it ships or goes out for delivery?

How far in advance can I place an order?

What forms of payment do you accept?

How do I make changes to my order once I’ve placed it online?

Do I need to put my cake in the refrigerator?

How did Sweet E's Bake Shop start?

I want to collaborate with your brand. Who do I contact?

I have a general question about my order.

How many images/logo/artwork files can I upload?

Can I add a gift note?

What types of files do you accept when I send my photo references over?

What is your shipping & delivery policy?

Do you deliver to my zip code?

Can I get a delivery at a specific time?

What if I want a delivery that isn't in a standard delivery window?

What if I miss my delivery?

My order is a gift, how will they know it's on their way?

What products can you ship?

What is the minimum order to ship?

Can you use my shipping account for orders?

How are orders packed for shipping?

Do you deliver to restaurants, schools, hospitals and other businesses?

Can I get a cake delivered the next day?

Do you ship overseas?

Do you ship to a P.O box?

When should I place my order if I need a specific delivery date via shipping?

Shipping & Delivery

Do you offer vegan or gluten free products?

What are your vegan products made of?

Are you Kosher Certified?

Do you have sugar-free products?

What if I am allergic to specific ingredients?

Ingredients & Allergens

How do I place a custom order?

What size are your logo and photo cookies?

Can you ship to multiple locations?

Do you offer cake tastings?

Custom Orders

What do I need to bring with me when picking up?Updated a year ago