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Shipping & Delivery

What is your shipping & delivery policy?

LOCAL LOS ANGELES: Free pick-up and Free local delivery (within 10 miles of the Bake Shop). See chart for local delivery rates based on your zip code. NATIONWIDE SHIPPING: Free 2-Day Shipping on all orders over $150. Please see our detailed rates bel

Do you deliver to my zip code?

We offer next-day delivery across Los Angeles. Please use the zip code guides below to see if you fall within our 10 mile radius delivery zone. Zip codes within 10 miles. 90211, 90212, 90209, 90213, 90210, 90232, 90231, 90233, 90230, 90245, 91316, 91

Can I get a delivery at a specific time?

Yes, we offer timed delivery in 3-hour windows for an additional fee. Please visit our Shipping Policy page for more details. Rush Delivery. 3hr window:. 8-11,. 11-2,. 2-5 (or similar). 25 miles or less. $29.95. If the order was already placed online

What if I want a delivery that isn't in a standard delivery window?

Rush Delivery. 3hr window:. 8-11,. 11-2,. 2-5 (or similar). 25 miles or less. $29.95. If the order was already placed online and you would like to add a Rush Delivery time, we will only charge the difference in price. If the online delivery price was

What if I miss my delivery?

Please contact our Customer Care at [email protected] or by phone at (323) 422-8885. We will try our best to redeliver your order. Please visit our Shipping Policy page for more details.

My order is a gift, how will they know it's on their way?

When making the order please include the recipient's phone number so our driver can contact them. They will be notified by text message upon our arrival. We send a simple text stating that a Sweet E's delivery driver has arrived at (address) with a p

What products can you ship?

While we do not ship highly perishable or refrigerated items like cakes, cupcakes, flowers, or balloons, all other sweets on our website are available for nationwide shipping. We offer all of our shippable products via standard 2-Day UPS shipping to

What is the minimum order to ship?

There is no minimum order for shipping products, though we encourage you to meet our shipping threshold of $150 to unlock FREE nationwide shipping. Custom orders will receive custom shipping rates.

Can you use my shipping account for orders?

Yes, if you are an individual or business with your own UPS, USPS or FedEx shipping account, we can work with you to ship orders using your account. Please note that, depending on the order, we may charge a handling fee for orders with multiple desti

How are orders packed for shipping?

We have mastered the art of shipping cookies, cakesicles, cake pops and more here at Sweet E’s! Your order will be packed with sufficient padding to protect your sweets, along with cooler packs if necessary.

Do you deliver to restaurants, schools, hospitals and other businesses?

Yes, but please note that a recipient must be available to accept the delivery upon driver’s arrival. Please let your delivery driver know in advance for special delivery instructions. If you would like your order left unattended at a business, Sweet

Can I get a cake delivered the next day?

Yes! And so much more! All of our products online are available for next-day pick-up and delivery across Los Angeles. Order by midnight to ensure your order is ready for the next day!

Do you ship overseas?

Currently, we only ship to the lower 48 United States.

Do you ship to a P.O box?

Unfortunately we can only ship to residential or commercial addresses at this time.

When should I place my order if I need a specific delivery date via shipping?

We always encourage you to select a delivery date 1 to 2 days in advance of your celebration to ensure on-time arrival. Visit our Shipping Policy page for more details on how we arrange deliveries and shipments. We work diligently to ensure orders sh